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Electronic Visit Verification

What is Electronic Visit Verification (EVV)?

EVV is a system used by providers to log service hours, specifically the times in which services begin and end.  You can think of it as clocking in and clocking out as you might at another job.  Providers billing homemaker/personal care (15 minute unit), residential respite (15 minute unit), participant-directed homemaker/personal care, waiver nursing, and nursing delegation are required to use EVV.

  • EVV is an electronic reporting system used by providers created to meet requirements in the 21st Century Cures Act.
  • Providers of DD Waiver Nursing, Nursing Delegation, Homemaker/Personal Care and Participant-Directed Homemaker/Personal Care through the I/O, Level 1, and SELF Waivers are required to use EVV.

  • The requirement for DODD providers to use EVV began January 1, 2021 EVV will affect DODD Waiver Provider payments beginning October 1, 2025.

Learn more about EVV

For online training and information

Ohio Department of Medicaid EVV Training

Getting set up with EVV

To get set up with EVV, complete the steps in order as they appear below:

Step 1: Download the Sandata Mobile Connect app onto your phone or order a device from Medicaid
Step 2: Complete the EVV Provider Self-Registration
Step 3: Download the EVV Aggregator and EVV WebPortal app to your OH ID account
Step 4: Log into the Sandata website and create a new client
Step 5: Log into the Sandata Mobile Connect app or EVV device
Step 6: Starting and Ending Visits
Additional Resources